Frequently Asked Questions

Yes, we provide same-day emergency response for urgent plumbing issues like burst pipes, sewage backups, and flooding. Call us and our team will be dispatched as quickly as possible to minimize water damage to your property.

We work with all pipe materials including copper, PVC, PEX, galvanized steel, and cast iron. We also handle transitions between different pipe types, which is common in older buildings that have been partially upgraded.

Yes, all our plumbing repairs come with a 12-month warranty covering both parts and labor. If anything we fixed develops a problem within the warranty period, we will come back and fix it at no additional cost.

Costs vary depending on the type and complexity of the job. Simple repairs like fixing a leaky faucet are very affordable, while larger projects like re-piping or water heater installation cost more. We always provide a detailed written estimate before starting any work — no hidden fees or surprise charges.

We serve all major districts across Istanbul including Kadikoy, Besiktas, Uskudar, Sisli, Bakirkoy, Beyoglu, Fatih, Maltepe, and surrounding areas. Contact us if you are unsure whether your location is in our service area.

Yes, we handle all plumbing aspects of bathroom and kitchen renovations — relocating pipes, installing new fixtures, setting up drainage for new layouts, and connecting water supply lines. We work alongside your contractor or can manage the plumbing scope independently.

Common signs include unexpectedly high water bills, damp spots on walls or ceilings, musty odors, or the sound of running water when no fixtures are in use. We use electronic leak detection equipment that can locate leaks behind walls and under floors without destructive digging.

We recommend being present at the start of the job so we can discuss the issue and walk through the estimate together. For longer jobs, you do not need to stay home the entire time — just ensure we have access to the work area and water shut-off valves.

We accept cash, all major credit and debit cards, and bank transfers. Payment is due upon completion of the work unless we have arranged a different payment schedule for larger projects. We provide a detailed invoice for every job.

For standard service requests, we typically schedule within 1-2 business days. For emergencies like burst pipes or sewage backups, we offer same-day response. Book through our website or call us directly for the fastest scheduling.